Big Bumblebee Hemp Market Tote

Returns

I want you to be thrilled with your purchase. However, if you're not 100% satisfied with your purchase, you can return the item and get a full refund.

You can return items for up to 30 days from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, I require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, I’ll send you an email to notify you that we have received your returned item. I’ll also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me through the website link.

Sale Items

The price of the item at purchase will apply to any refunds.

Exchanges

I only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email using the link provided on the website. I’ll give you instructions on returning your item for exchange.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, I will send a refund to the gift giver.

Shipping

To return your product, you should mail your product to:

J Calomeni

2159 S. Myers Place, Boise ID  83706

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If an item arrives damaged or defective, I will pay return shipping.

Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.